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DQ Gift Shop - Return Policy
If you were not 100% satisfied with your purchase, please feel free to return the item, along with your receipt. Items returned within 30 days will receive a full refund, less any shipping charges. If your purchase was charged to a credit card, in most cases, we will issue a credit to your account. If you paid by check, a refund check will be issued within 10 days from receipt of the returned item. On items returned 31 to 59 days, you will receive a full credit, less any shipping charges, towards a new Dolphin Quest product. We cannot accept returns on items over 60 days. If your purchase was damaged upon arrival, please contact us for return shipping instructions by e-mail or call us at 619-542-1503.